Terms and Conditions

The applicant applies for membership of the Hnry Stadium Members Club on the following terms:

1. The applicant acknowledges having read and accepted all the terms and conditions contained in the Offer of Membership ("the Offer") and the Membership Rules ("the Rules") as amended from time to time and agrees to be bound by them.

2. The applicant agrees to pay the balance (if applicable) of the purchase price for the membership(s) on the dates and in the manner provided for in the Offer.

3. Where the annual or upfront payment option is selected, and payment is made by debit/credit card, additional payment processing fees will apply.

4. The applicant acknowledges that the application will not bind the applicant and the Wellington Regional Stadium Trust (“the Trust”) until it is accepted in writing by the Trust and the booking fee has been paid in full.

5. The applicant acknowledges that personal information provided to or collected or obtained by the Trust, whether in this application or otherwise, may be held, used or disclosed by the Trust for the following purposes:

• to enable this application to be processed;
• processing any communications with the applicant;
• administration of the applicant's membership;
• conducting surveys and internal research for purposes associated with membership of the Members Club;
• to comply with all statutory and legal requirements;
• any other purpose reasonably connected with the Hnry Stadium or which the Trust believes is in the interests of members; and
• the applicant consents to the use of his/her/its personal information for any of the above purposes. The applicant has the right under the Privacy Act 2020 to obtain access to and request correction of all personal information held by the Trust concerning the applicant.

6. The Trust reserves the right to accept or decline any application.

7. Excludes Internationally Significant Events, as outlined in the Rules.

Please refer to the Hnry Stadium Members Club membership rules for further information.

These Terms and Conditions (“Terms”) govern all purchases of Hospitality Packages by a Customer.  In purchasing a Hospitality Package, the Customer and each Guest acknowledges that they have read and accepted these Terms and agrees to be legally bound by them.  These Terms should be read in conjunction with the Stadium Entry Conditions and the Ticket Terms and Conditions which shall also apply to all Hospitality Packages.  

Any queries regarding these Terms should be directed to the Wellington Regional Stadium Trust (“Trust”) before the invoice for the Purchase Price is paid.

1. Interpretation

1.1 In these Terms, unless the context otherwise requires:

“Business Day” means every day that registered trading banks are open for business in Wellington (but excluding Saturdays and Sundays).

“Caterer” means the party contracted by the Trust to provide and carry out the catering services at the Stadium for Events.

“Corporate Facilities” means the spaces designated for a specific Event for the hosting of Hospitality Packages, including but not limited to the Members Gallery (Level 4), Members Lounge (Level 4), Members Clubroom (Level 3), Box Holders Club Lounge (Level 4) and corporate boxes (Level 4).

“Customer” means any person or organisation who requests or purchases a Hospitality Package from the Trust.

"Event" means a match, concert or other event or function held at the Stadium other than a private function.

"Event Day" means each day on which an Event is held at the Stadium.

"Guest" means any person who holds a Ticket and is given access to the Corporate Facilities through the purchase of a Hospitality Package including, for the avoidance of doubt, the Customer.

“Hirer” means any person who hires the Stadium to hold an Event which that person conducts or promotes.

"Hospitality Package" means a package of benefits which is available for purchase, and which may include any combination of an entry Ticket, and Pass(es) to the Corporate Facilities and/or a dining voucher, as offered for sale by the Trust for an Event in the Trust's sole and absolute discretion from time to time.

“Intellectual Property” shall include but shall not be limited to the official logos, emblems or mascots of the Hirer, the Stadium, the Trust or the Event.

“Pass” means an access pass provided to Guest by the Trust as part of a Hospitality Package, and which allows a Guest to have access to any or all of the Corporate Facilities for an Event as specified by the Trust.

“Purchase Price” means the price payable for the Hospitality Package as invoiced to the Customer by the Trust.

"Stadium" means the stadium currently known as the Hnry Stadium at Waterloo Quay, Wellington and includes all areas inside the entry gates to the Stadium and including the Fran Wilde Walkway, entry gates and carparks but excluding all areas subject to a tenancy or lease.

“Stadium Entry Conditions” means all the policies, statements, notifications, information, rules and conditions of entry to the Stadium as published or notified by the Trust from time to time, including those which are available on our website

“Ticket” means a ticket allowing entry to an Event as part of a Hospitality Package.

“Ticket Terms and Conditions” means the terms and conditions relating to the purchase and use of a Ticket for an Event.

"Trust" means The Wellington Regional Stadium Trust Incorporated and includes any of its employees or authorised personnel.

2. Hospitality Package

2.1 The Hospitality Package is provided to the Customer and Guests subject to these Terms, together with the Stadium Entry Conditions and the Ticket Terms and Conditions.

2.2 Guests shall not identify themselves or their trade, company or business as sponsors of, or in any way affiliated with, the Hirer, the Event, the Stadium or the Trust.

2.3 The purchase of a Hospitality Package does not give a Guest any rights in respect of any Intellectual Property, and a Guest shall not use any Intellectual Property or otherwise associate itself or its business or its name in any manner whatsoever with the Hirer, the Event, the Stadium or the Trust.

2.4 Guests shall not use a Hospitality Package for marketing or promotional purposes.

2.5 The Customer may use the Hospitality Package as a fundraising prize (with all proceeds going to a registered charity) only with the prior written approval of the Trust, and the Customer shall notify and shall ensure the winner agrees to abide by these Terms, the Stadium Entry Conditions and the Ticket Terms and Conditions.

3. Payment Terms

3.1 The Trust shall invoice the Customer for the Purchase Price.

3.2 The due date(s) for payment of the Purchase Price will be specified on the invoice issued by the Trust.  No Tickets or Passes will be issued until full payment of the Purchase Price is received by the Trust.

3.3 If full payment of the Purchase Price has not been received by the due date(s), the Trust may cancel the booking and any monies paid may be forfeited.

3.4 All payments made by credit card shall incur a credit card payment fee.

4. Postponement or Variation of Event

4.1 If the Event, due to reasons outside the Trust’s control, is postponed prior to the commencement of the Hospitality Package and rescheduled to take place on another date (the “Postponement Date”), these Terms shall apply to the Postponement Date, and the Trust shall be under no obligation to refund any monies paid.

4.2 The Trust reserves the right to add, withdraw or substitute speakers and/or entertainment, and may vary any advertised programme, menu, venue and/or seating arrangement for an Event for arrangements of a similar standard.  Advance notice will be provided to the Customer where possible, but the Trust shall have no liability to the Customer or Guests for any failure to notify, and the Trust shall not be obliged to refund any monies paid.

5. Cancellation of Event

5.1 If the Event is cancelled prior to the Event Day or before the commencement of the Hospitality Package, the Trust shall refund any monies paid to the Customer within 21 Business Days, and no further discussion shall be entered into.

5.2 If the Event is cancelled on the Event Day,:

a. before gates have been opened, the Trust will refund the Hire Fee to the Hirer within 21 Business Days;

b. after gates have been opened, the Trust will refund the Hire Fee to the Hirer, less the Inclusive Catering charges as set out in Item 4 of Schedule 1, within 21 Business Days.

6. Cancellation by the Customer

6.1 If for any reason the Customer wishes to cancel its Hospitality Package after having paid the Purchase Price (or any part of it), the Customer shall not be entitled to a refund of any monies paid.

6.2 For Hospitality Packages for sporting events, the customer shall have the option to transfer the value of the Purchase Price which has been paid to an alternative, available Event (in the Trust’s sole and absolute discretion, and within the next 12 months) at the Stadium. Any request to transfer must be made at least 14 days prior to the date of the original Event.

6.3 Hospitality Packages for non-sporting events are not able to be transferred to another Event.

7. Issuing of Tickets and Passes

7.1 Tickets and Passes shall be issued once payment of the Purchase Price has been received by the Trust in full.  Tickets and Passes will be sent via New Zealand Post (if payment of the Purchase Price in full is made more than 10 Business Days prior to the Event), or via courier (if payment of the Purchase Price in full is made within 10 Business Days of the Event). A courier fee shall apply.

8. No Onselling or Reselling Hospitality Packages

8.1 Hospitality Packages cannot be onsold, resold or promoted for sale to any third-party in any form, without the prior written approval of the Trust.

8.2 Hospitality Packages cannot be onsold, resold or promoted with any form of travel or transport inclusions without the prior written approval of the Trust.  

9. Catering

9.1 The Trust will contract a Caterer to carry out the catering in the Corporate Facilities. Unless otherwise determined by the Trust, the Caterer shall be responsible for the catering for the whole of the Stadium. The Trust shall take reasonable steps to ensure that the standard of the catering service provided by the Caterer is of an appropriate quality. However, the Trust shall be under no obligation or liability to any Guest for any failure by the Caterer to meet those standards or to comply with any arrangements made with that Guest or to provide a catering service at any time.

9.2 The cost of all Guest beverages and any additional catering which is not included within the Hospitality Package shall be the responsibility of the Guest requesting it and paid for at the time of supply, unless otherwise agreed with the Trust or the Caterer in advance.

10. Hours

10.1 The Trust may, in its sole and absolute discretion, regulate the hours during which Guests shall be entitled to use the Corporate Facilities on an Event Day, and shall endeavour to notify the Customer prior to the Event of any areas which will not be available, and the Customer shall be responsible for notifying and shall procure the full compliance of each Guest.  The Trust shall also be entitled to decline access to the Corporate Facilities (or any of them) on any occasion in the interests of safety or to maintain order or for any other reason in the Trust's sole and absolute discretion.

11. General Obligations

Guest Compliance

11.1 The Customer shall be responsible for notifying and shall procure the full compliance of each Guest with these Terms, the Stadium Entry Conditions and the Ticket Terms and Conditions.

11.2 Each Guest shall at all times comply with the directions and instructions of all authorised personnel including but not limited to Trust employees or authorised personnel, Stadium security personnel, the Duty Manager of the Caterer and the Police.

11.3 Any breach by the Customer or any Guest of these Terms, the Stadium Entry Conditions or the Ticket Terms and Conditions may result in the cancellation of any or all of the Tickets and Passes, in the Trust’s sole and absolute discretion.

Dress

11.4 Each Guest shall, when using the Corporate Facilities, maintain an appropriate standard of dress as specified and enforced by the Trust from time to time in its sole and absolute discretion.

General Behaviour

11.5 Each Guest shall at all times when using the Corporate Facilities behave in a manner that is in accordance with the law, and complies with these Terms, the Stadium Entry Conditions, and the Ticket Terms and Conditions.  No Guest shall behave in a manner which is noisy, offensive, harmful or causes nuisance, offence or disturbance to others present or to the functioning of an Event.

Journalism

11.6 No Guest shall, except with the prior written approval of the Trust, permit the Corporate Facilities to be used for the purposes of journalism, sports reporting, photography, radio broadcasting, television or film recording or video taping of any kind, either live or delayed, but this shall not prevent the bona fide taking of photographs, filming or video recording for private and amateur purposes when permitted by the Trust or the Hirer of an Event.

Indemnity

11.7 Each Guest shall indemnify the Trust from and against any claim in respect of any loss, injury or damage to the Guest's property or person occurring whilst the Guest is at the Stadium.

Limitation of Liability

11.8 The Customer and each Guest agrees that, to the fullest extent permitted by law (and subject to applicable consumer protection laws), the Trust shall have no liability (in breach of contract, tort, negligence or otherwise, and including direct, indirect, special or consequential loss or damage) to the Customer or any Guest for any injury, loss, accident, failure, breach of warranty or delay through the act, omission or default of the Hirer, Caterer or any other company or person engaged in carrying out any of the arrangements at or for the Hospitality Package or the Event.  

11.9 The Customer and each Guest shall indemnify and hold harmless the Trust from and against all claims, damages, expenses, liabilities or losses suffered or incurred by the Trust as a result of a breach by the Customer or the Guest of these Terms, the Stadium Entry Conditions, or the Ticket Terms and Conditions, or which arises in any way in connection with the Hospitality Package.

Communications

11.10 By purchasing a Hospitality Package, the Customer agrees to receive periodic electronic communications relating to the sale and marketing of future Hospitality Packages or other products that may be of interest to the Customer. The Customer can choose to opt out any time pursuant to clause 11 (1) of The Unsolicited Electronic Messages Act 2007.

11.11 Personal information of the Customer will not be disclosed to any third party unrelated to the Trust.

12. Failure to comply

12.1 If the Trust in its sole and absolute discretion considers that a Guest is acting in breach of these Terms, the Stadium Entry Conditions or the Ticket Terms and Conditions, it may, without limitation, require such Guest forthwith to leave the Stadium and/or Corporate Facilities and/or to forfeit his, her or its Ticket(s), Pass(es) and/or Hospitality Package, and the Trust shall have no liability whatsoever to such Guest or Customer (if applicable) as a result.

13. Alteration of Terms

13.1 The Trust may at any time in its sole and absolute discretion alter these Terms.  The updated Terms shall be published on the Trust’s website which the Customer and each Guest agrees shall be sufficient notice.

Stadium Wi-Fi Policy

Terms of Use

1. Service: The Wellington Regional Stadium Trust Inc (“we” or “us”) will provide you with this Wi-Fi network service (“Service”) in accordance with these terms. By using the Service, you agree to comply with these terms. If you do not agree to these terms, our Wi-Fi Service Fair Use Policy (“Fair Use Policy”) or our Privacy Policy, you are not permitted to use the Service. You acknowledge that any breach of these terms may result in suspension, withdrawal or modification of the Service without further notice to you.

2.  Use: You are responsible for all activities and content accessed using the Service through this connection by you or anyone else (whether or not authorised by you) and you agree to comply with our Fair Use Policy. Use of the Service is at your own risk.

3. Privacy: Your information is being collected, it will be stored and used in accordance with our Privacy Policy and may be provided to our sponsors and other commercial partners.  

4. Service provided as is: We do not make any promises as to the level or quality of the Service, and you acknowledge that the Service may experience faults or issues including interruption, downtime, or low speeds.

5. You acknowledge as follows:

a) No security: data transferred using the Service may not be secure, and you must secure your device and your data against unauthorised access.

b) Network management: we may at any time, for any reason, apply network traffic engineering methods, such as rate shaping, that may reduce the speed of your connection or your ability to access certain content.

c) Monitoring: we may monitor your use of the Service.

d) We may send you emails relating to the operation of this Service.

6. Consumer Guarantees Act does not apply to use of service in trade: If you use the Services in trade, then to the greatest extent permitted by law, the guarantees implied by the Consumer Guarantees Act 1993 shall not apply and are hereby excluded.

7. Other rights limited or excluded:  With the exception of statutory warranties or guarantees that cannot be excluded, to the greatest extent permitted by law:

a) All warranties or guarantees applied by law are excluded in relation to the Service, and the Service is supplied without any warranty or guarantee as to the availability or quality of the Service; and

b) We have no liability for any claim by you or any party claiming through you for any loss caused by any defect in the Service, or by any actual or alleged failure by us to provide services with reasonable care and skill.

c) We will not be liable to you for any indirect or consequential losses of any kind.

d) This limitation and exclusion is for the benefit of us, and also our contractors and business partners who supply parts of the Service or who assist us to provide the Service, as if they were us.

8. Indemnity: You indemnify us against any loss, damage, liability, expense, cost or charge arising directly or indirectly from or incurred in connection with:

a) your breach of this agreement or the Fair Use Policy; and

b) your negligent act or omission.

9. Suspension: We may suspend your use of the Service if you breach these terms or our Fair Use Policy. We may cease to offer the Service at any time with no liability.

10. Changes to terms: We may change these terms of use from time to time without notice to you.

Stadium Wi-Fi Service Fair Use Policy

1. You must not transfer a type or quantity of data which may adversely affect the Service nor access any websites of an offensive, objectionable, or illegal nature.

2. We may reduce the speed of your connection or limit your access to websites or disconnect you if in our view the type or quantity of data you transfer is unreasonable or breaches this policy.

3. Unreasonable use: We may reduce the speed of you connection or disconnect you if you unreasonably download or upload files (e.g. torrents, mp3 and mp4).

4. Breach of this policy: You must not use the Service, attempt to use the Service or allow the Service to be used in any way that involves:

• Breach of law: you or us breaching or being involved in a breach of the law.

• Breach of your conditions of entry into the Stadium.

• Damage to property or people: directly or indirectly causing damage to property or injury to anyone, including attacking another person’s information systems, or harassing, menacing, breaching the privacy of or stalking any person, or attempting to do any of the above.

• Harm to children: enabling a child to access inappropriate material or to establish contact with a person not otherwise known to you.

• Discrimination: inciting of discrimination, hate or violence.

• Obscene, defamatory, offensive, abusive material: sending, display, accessing, making available, publishing, distributing or being otherwise involved in material which is restricted, or prohibited by law or which is likely to be obscene, defamatory, offensive or abusive.

• Infringing of the rights of others: infringing of any person's rights or puts you in breach of an obligation. This includes breach of intellectual property rights, moral rights or someone else's confidential information.

• Interfering with Service: interfering with the proper operation of the Service.

• Unsolicited commercial electronic messages (SPAM): sending or being involved in the sending of SPAM including excessive messages to newsgroups.

• Virus, denial of service attacks:  anything in connection with any program (including a virus, trojan horse, worm, cancelbot, time bomb), or activity (including a denial-of-service attack), that is designed to allow unauthorised control of, or adversely affect a computer, network or data.

• Open relay and port probing:  accessing or using networks or data without consent (including through open relay, port probing and the use of packet sniffers); and

• Spoofing: forging of header information, email source addresses or other user information.

We may change these terms of use from time to time without notice to you.